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      Service Design Foundations Melbourne in Melbourne

      • Service Design Foundations Melbourne Photo #1
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      October 22, 2019

      Tuesday   9:00 AM

      186 High Street
      Melbourne, Victoria 3101

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      Service Design Foundations Melbourne

      SERVICE DESIGN FOUNDATIONS At Next Paradigm we know to be truly customer centric you need to understand people’s needs by empathising and develop solutions by collaborating with the end user. Service Design Foundations is a one-day workshop for those who want to understand the driving principles and tools and techniques that Service Design can offer to deliver solutions that have a positive impact on customers lives. WORKSHOP OUTLINE DEFINITION AND PURPOSE     • What is Service Design    • Components, Value and Principles    • Approaches DESIGN PROCESS      • Design Thinking Capability    • Understanding People, Needs & Problems    • Exploring Opportunities & Solution    • Materialising Solutions THINGS TO REMEMBER RETROSPECTIVE AND CLOSE FAQs How can I contact the organiser with any questions?You can reach us with your questions anytime at What's the refund policy?Tickets are refundable up to 30 days before the event. With less than 30 days to the event, tickets are non-refundable, but are transferable - see below. Do I have to bring my printed ticket to the event?No, we keep a record of all attendees, so you do not require your ticket on the day. Can I update my registration information?Yes. If you need to update any information, simply send an email to with your Order Number and changes you'd like to make. Is my registration fee or ticket transferrable?Your ticket is transferable to anyone else in your organisation, up to 48 hours before the workshop. If you would like to transfer your ticket, please send details of the transferee with your Order Number to

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